Let computers do computer work.
Let humans do human work.
McIntosh Systems implements AI inside the workflows your team already runs: intake, routing, reconciliation, drafting, approvals, evidence. The software is custom-built to your business and we stay alongside the team running it.
Locate, Build, Operate.
The same framework from week one through live operation. Predictable for the buyer, set up so value shows up early and the engagement keeps compounding as we move to the next workflow.
01 · Locate
Find the computer work
Interviews, artifacts, inboxes, exception logs, and the spreadsheets the team apologises for. We find where the team is the integration layer between systems.
02 · Build
Make the workflow operational
Ship the system: automation, agents, integrations, review lanes, audit trails, dashboards. Right technique for the actual problem, picked after we understand the workflow.
03 · Operate
Live operations, with us alongside
A live workflow with a named internal owner. The team runs it day-to-day. We stay engaged for ongoing improvements, expansion, and the next workflow on the list.
Three keys to success.
They are why an engagement looks different from a strategy deck or a horizontal SaaS rollout. Each one shows up in the framework and in the way a week runs.
01
First-Win Principle
Start with one workflow. Prove it in production. Expand against the evidence. A roadmap without a shipping system in the next ninety days is slideware.
02
Process Champion
Every workflow has an internal owner from day one: deep knowledge, authority to act, accountable for the outcome. The Champion is who carries the system into the business and keeps it answering to the people running the work.
03
Right Tool for the Job
Five techniques on the table: deterministic automation, machine learning, LLM copilot, LLM structured automation, autonomous agent. The workflow decides the technique.
Workflows that stopped living in fragments.
A representative slice. Each one started as a single workflow with the team moving fragments between systems. Each one ended as software the business runs on.
Procurement agents the team actually uses
An agentic buyer and analyst wired into the ERP and the team’s inboxes. Spend questions answered in minutes, POs created inside the ERP, MRO requests proposed and approved.
Internal knowledge agentA knowledge agent grounded in the company’s own work
An internal agent answering across departments with citations to the source documents. Procedures, work instructions, ERP how-tos, policy. Email drafting and data work on the same surface.
Have a workflow your team is the integration layer for?
Send it over. We'll tell you whether it's a fit and what a first step looks like.
[email protected]